Terms of Use

You should carefully read the following terms and conditions of ProductsDesignerCanvas(PDC). Your download, purchase or use of any products from our Website (www.productsdesignercanvas.com) implies that you have read and accepted these terms and conditions. If you have any questions or concerns, please contact us thru the contact page.

1. Copyright Information


All editorial content and graphics on this Website are protected by U.S. copyright, international treaties and other applicable copyright laws and may not be copied without the express permission of PDC, which reserves all rights. However, as an exception, some icons used in this website are downloaded from iconfinder.net and have their own copyrights.

2. Modifications


You are allowed to make any necessary modifications to the purchased extension to fit your purposes as long as the changes are in accordance license you acquire.

3. Unauthorized Use


Reselling or redistributing our extensions without approval from our Company is expressly prohibited.

4. Refund Policy

Before you make a purchase at our site of any product, you must acknowledge that we do not issue refunds for our non-tangible, irrevocable good.

We are recommend you check all PDC features before making purchase and because of the module source code are always open for customization (non-encrypted), so we do not issue any refunds, only purchase if you agree.

If you would like to take a look how it works in backend, or If any trouble, please contact our sale support on livechat or send email via contact form

5. Installations


Installation can be made by our installation service or by you. You may contact us to use our installation service via our contact form.

6. General Information


You may modify PDC to fit the purpose or design of your website. However, you are expressly prohibited from redistributing or resell our products.

7. Products Support


We have 2 kinds of support infrastructure.

7.1. Support Forum


In support forum we do provide support for any PDC Editions and only if the product is in original non-modified condition.

Our commitments on Support Forum are:

Provide support on matters related to product’s exploitation and possible malfunctions.
Do our best to give an answer within 24-48 hours, but on guarantee thought.

7.2. Dedicated Support


Dedicated Support is freely available for everyone who bought the PDC Standard or PDC Pro or PDC EnterPrise Edition.

Our commitments on Dedicated Support System are:

Provide support in private email.
Provide support on matters related to product’s exploitation and possible malfunctions.
Provide support on light product’s modifications such like little CSS code tweak.
Be ready to access to customer’s website back-end to investigate and resolve the issue.
Provide support even if product was slightly modified by customer.
Guarantee 12 hours response time.
Please note that to get proper support, you need to register domain where you want to use the product.

7.3. Urgent support

When you need an urgent help, please contact our live chat system or send us an email with subject + URGENT word. We are no longer accept support via skype/yahoo/phone.

7.4. Required information when support

In order to resolve any problem with the extension we will need your website access (FTP, super admin account, Database access, ...). If you can not provide these info to resolve the problem, we will NOT able to support you.

If you have purchased and then ask for something which we may not offer, we will ask for custom fee if possible.

8. Disclaimer


www.productsdesignercanvas.com products are provided "as is" without warranty of any kind, either expressed or implied. In no event shall our juridical person be liable for any damages including, but not limited to, direct, indirect, special, incidental or consequential damages or other losses arising out of the use of or inability to use our products.

We reserve the right to modify these terms and conditions without prior notice.

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